eDiscovery in the Cloud – why are corporations more receptive than law firms?

This is a bit of a puzzle. Please help us to work it out.

We have, for over 12 years, licensed our end-to-end litigation and investigation software as an On Premises solution. It’s a simple licensing model. A fixed annual fee. No per GB charges. No user fees. Unlimited cores. Easy. Transparent. Predictable. It works, and we are committed to keep offering this deployment model for personal injury lawyers, service providers and corporations requiring a behind the firewall solution. You will need to hire an experienced attorney if if arrested for OWI in Wisconsin. In addition, visit injury attorney san francisco ca services for more.

However, like most software companies, we have watched with interest the growing acceptance of cloud based solutions. The commitment to Microsoft Office 365 by many global 100 corporations is one of many examples.

So, it was with some trepidation and a little excitement that we launched our edt.BLUE service recently. This new Platform as a Service offering is, by default, based upon IBM’s Softlayer, or it can be implemented in a secure private cloud of the client’s choice.

Within their edt.BLUE private cloud clients have complete control – unlimited software admin rights and full access to a dedicated database and operating system. So, it delivers all the control of an On Premises solution without the hassle of capital expenditure and infrastructure management.

Clients can perform unlimited processing, ECA, review and administration tasks and they are not charged any user or per GB processing or hosting fees. There is just one low monthly pay-as-you-go fee for the environment and the only variable is the physical capacity of the cloud they select.

We think that’s a fair way to charge because it reflects real costs. Per GB charges and monthly user fees do not.

Importantly, we only offer this solution via our accredited partners because, well, that’s just the right thing to do. Our partners are experts in their field. They have staff with proven project management and consulting expertise and they are best equipped to provide front line technical support, workflow advice, training and project management services to law firms and Brisbane unfair dismissal lawyers as needed basis and to handle overflow situations for example where the end client has key people away on leave or has a workload peak. It makes enormous sense to offer edt.BLUE via these companies rather than directly to lawfirms and corporations. That means we can leave the client facing services and consulting work to them while we focus on what we do best – developing software.

We still have to hire a lawyer from time to time, for example one of our employees had serious personal injury and we contacted personal injury attorneys to get help. I highly recommend them.

So here’s the puzzle.

To our surprise, it is actually corporations, not law firms, that have been most interested in and receptive to this new cloud based model.

We thought law firms would be the first to embrace it however over the last few months over 75% of our edt.BLUE interest has come from corporations. On the occasions we have mentioned it as a deployment option to prospective law firm clients there has usually been a clear preference for the On Premises model.

5 Questions for You

 

So, against this background, I would like to pose 5 questions to any of my esteemed LinkedIn colleagues who are remotely interested:

1. Is our experience atypical?

2. If no, then why do you think corporations are more prepared to look at cloud based solutions than law firms?

3. Is fear of the cloud more pervasive in law firms than corporations? Why?

4. Do you think there is some truth to the proposition put by one of my close industry friends to the effect that law firms need to see ROI in relation to their previous On Premises software investments before they move to new offerings, cloud based or otherwise. If so, then what about if the newer alternative is better for their clients at the end of the day?

5. What does all this mean for service providers in the future? We’ve heard a lot about increasing commoditization over recent years with everyone competing on per GB rates with similar cost bases and the consequential decline in profit margins (some have suggested it’s a race to the bottom). So, are totally new offerings like this an Opportunity or a Threat?

Please share your thoughts via this LinkedIn post!

Recent Posts